What is the idea called of leveraging Chat Bots in day-to-day operations?

The concept of leveraging chatbots in day-to-day operations is referred to as ChatOps. This approach integrates chat applications with development and operational workflows to facilitate collaboration and performance through real-time communication.

ChatOps allows teams to execute commands, automate tasks, and share information directly within their team chat environments. This enhances efficiency and transparency, enabling members to communicate directly about ongoing work, respond to incidents, and deploy applications without leaving their chat platform. The incorporation of chatbots further automates routine tasks, reducing manual effort and enabling teams to focus on more valuable activities.

The prevalent use of ChatOps can be observed in organizations that aim to streamline processes and improve team dynamics, making it a valuable methodology in today's increasingly automated workplaces.